jili899 Privacy Policy

1. Overview

jili899 is committed to protecting the privacy and personal data of every player who uses our platform. We understand that Filipino players trust us with sensitive information — from their full names and contact details to their financial transaction records — and we take that responsibility seriously. This Policy sets out a transparent account of how jili899 handles your data from the moment you register an account to the moment you close it.

jili899 operates as an online gaming platform serving players in the Philippines. As part of our operations, we are required by Philippine law and applicable gaming regulations to collect certain personal information for identity verification, fraud prevention, and regulatory compliance purposes. We collect only what is necessary, retain it only for as long as required, and never sell it to third parties for marketing purposes.

This Policy applies to all personal data collected through the jili899 website at jili899.app, the jili899 mobile application, live chat and support interactions, email correspondence, and any other channel through which you interact with jili899.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, jili899 acts as the Personal Information Controller (PIC) with respect to the personal data of its registered players and website visitors.

As the Personal Information Controller, jili899 determines the purposes and means of processing your personal data. We are responsible for ensuring that your data is processed lawfully, fairly, and transparently, and that appropriate technical and organizational measures are in place to protect it against unauthorized access, loss, or misuse.

If you have any questions about how jili899 processes your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.

3. Data We Collect

jili899 collects the following categories of personal data from players and website visitors:

3.1 Identity & Registration Data

When you register a jili899 account, we collect information necessary to create and verify your account, including:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify you are 21 years of age or older)
• Gender
• Nationality and country of residence
• Residential address (including barangay, city, province, and ZIP code)
• Mobile number
• Email address
• Username and encrypted password

3.2 Identity Verification (KYC) Documents

As required by Philippine gaming regulations, jili899 may request copies of the following documents to verify your identity before processing withdrawals or at any point during your account lifecycle:

• Government-issued photo ID (Philippine passport, driver's license, SSS/UMID card, PhilSys National ID, or Voter's ID)
• Proof of address (utility bill, bank statement, or barangay certificate issued within the last three months)
• Proof of payment method (screenshot or photo of your GCash, PayMaya, or bank account showing your name and account number)
• Selfie with ID (for enhanced verification purposes)

3.3 Financial & Transaction Data

• Deposit and withdrawal amounts, dates, and payment methods used
• GCash account number, PayMaya account number, or bank account details (BDO, BPI, Metrobank, etc.)
• Transaction reference numbers
• Bonus and promotion redemption history
• Account balance history

3.4 Gaming Activity Data

• Games played, bet amounts, win/loss records, and session durations
• Responsible gaming tool usage (deposit limits set, cooling-off periods activated, self-exclusion requests)
• Bonus wagering progress
• Game preferences and platform interaction history

3.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Unique device identifiers
• Login timestamps and session logs
• Cookies and similar tracking data (see Section 10)

3.6 Communications Data

• Live chat transcripts with jili899 Support agents
• Email correspondence with jili899
• Feedback, complaints, and dispute records

4. How We Collect Data

jili899 collects your personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact Support, or interact with any feature of the jili899 platform.
• Automatically: Through cookies, server logs, and analytics tools when you browse the jili899 website or use the mobile application.
• From third-party service providers: Including KYC verification providers, payment processors (GCash, PayMaya, BDO, BPI, Metrobank), and fraud detection services, who may share data with us as part of their service delivery.
• From regulatory authorities: In cases where we are required to receive or share information with Philippine gaming regulators or law enforcement agencies.

5. How We Use Your Data

jili899 uses your personal data for the following purposes:

jili899 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.

6. Legal Basis for Processing

Under the Data Privacy Act of 2012, jili899 processes your personal data on the following legal bases:

• Consent: Where you have given explicit consent to the processing of your personal data, such as during account registration or when opting into marketing communications.
• Contractual necessity: Where processing is necessary to perform the contract between you and jili899 — for example, processing your deposits, withdrawals, and gaming activity.
• Legal obligation: Where processing is required to comply with applicable Philippine laws and regulations, including KYC requirements, anti-money laundering obligations, and gaming regulatory reporting.
• Legitimate interests: Where processing is necessary for jili899's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.

7. Sharing Your Data

jili899 may share your personal data with the following categories of recipients:

• Payment processors: GCash, PayMaya, BDO, BPI, Metrobank, and other approved payment service providers, solely for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers: Third-party services that assist jili899 in verifying your identity and age in compliance with Philippine regulations.
• Fraud prevention and security services: Providers that help jili899 detect and prevent fraudulent activity, money laundering, and unauthorized account access.
• Game software providers: Third-party game developers whose games are hosted on the jili899 platform may receive limited technical data necessary to deliver their games.
• Regulatory and law enforcement authorities: Philippine gaming regulators, the National Privacy Commission, and law enforcement agencies, where jili899 is legally required to disclose information.
• Professional advisors: Legal counsel, auditors, and accountants, under strict confidentiality obligations, where necessary for jili899's business operations.

All third-party service providers engaged by jili899 are contractually required to process your personal data only for the specified purpose, to maintain appropriate security measures, and to comply with applicable data protection laws.

8. Data Retention

jili899 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule, jili899 applies the following retention periods:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with Philippine anti-money laundering regulations.
• Financial and transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine law.
• Gaming activity data: Retained for three (3) years from the date of the activity, or longer if required for dispute resolution or regulatory purposes.
• Communications data: Retained for two (2) years from the date of the communication, or longer if related to an unresolved complaint or legal matter.
• Technical and device data: Retained for twelve (12) months from collection, unless required for longer for security or fraud investigation purposes.

When your personal data is no longer required, jili899 will securely delete or anonymize it in accordance with our data disposal procedures.

9. Data Security

jili899 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data in transit between your device and jili899 servers
• Encryption of sensitive data at rest, including passwords (stored as salted hashes) and financial account details
• Role-based access controls limiting employee access to personal data on a need-to-know basis
• Regular security audits and vulnerability assessments of the jili899 platform
• Two-factor authentication (2FA) options for player accounts
• Automated fraud detection and suspicious activity monitoring systems
• Secure data centers with physical access controls

While jili899 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for keeping your jili899 login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jili899 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

10. Cookies Policy

jili899 uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the platform, analyze usage patterns, and support security functions. By using the jili899 platform, you consent to the use of cookies as described in this section.

10.1 Types of Cookies We Use

• Strictly necessary cookies: Essential for the jili899 platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, game display options, and responsible gaming limits you have set.
• Analytics cookies: Help jili899 understand how players use the platform — which games are most popular, where players encounter difficulties, and how to improve the overall experience. Data collected is aggregated and anonymized.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns and suspicious betting behavior.

10.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling strictly necessary cookies may affect the functionality of the jili899 platform and prevent you from logging in or accessing certain features.

11. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili899:

• Right to be informed: You have the right to be informed about how jili899 collects and uses your personal data — which is the purpose of this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data jili899 holds about you, along with information about how it is processed.
• Right to rectification: You have the right to request correction of inaccurate or incomplete personal data. You can update most of your account information directly through your jili899 account settings.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jili899's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe jili899 has violated your data privacy rights.

To exercise any of these rights, please contact jili899's Data Protection Officer using the details in Section 15. jili899 will respond to all data subject requests within thirty (30) days of receipt, in accordance with the Data Privacy Act of 2012.

12. Minors

If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to jili899, please contact our Data Protection Officer immediately using the contact details in Section 15. We will take prompt action to investigate and, where confirmed, delete the data and close the account.

13. International Data Transfers

jili899 primarily processes and stores your personal data within the Philippines. However, some of our third-party service providers — including game software providers and certain technical infrastructure providers — may be located outside the Philippines. Where personal data is transferred outside the Philippines, jili899 ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require the recipient to provide a level of data protection equivalent to that required under Philippine law.

By using the jili899 platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of jili899's services, subject to the safeguards described above.

14. Changes to This Policy

jili899 reserves the right to update or modify this Privacy Policy at any time. When material changes are made, jili899 will notify registered players via email or through a prominent notice on the jili899 platform. The "Last Updated" date at the top of this page will be revised to reflect the date of the most recent changes.

Your continued use of the jili899 platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree to the updated Policy, you must stop using jili899 and may close your account in accordance with the Terms & Conditions.

We recommend reviewing this Privacy Policy periodically — at least once every three months — to stay informed about how jili899 protects your personal data.

15. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jili899, please contact our Data Protection Officer (DPO):

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government website and offices.

For general support inquiries unrelated to data privacy, please visit the Support page or use the 24/7 live chat feature on the jili899 platform.